Refund policy

Eligibility for Returns

  • Returns are accepted on in-stock items only.
  • Items must be returned within 14 days of purchase.
  • A valid original receipt is required for all returns.

Condition of Returned Goods

  • Only full, unopened boxes will be accepted for return.
  • Goods must be in saleable condition, free from damage or signs of use.

Restocking Charge

  • All returns are subject to a 20% restocking fee, which will be deducted from your refund.

Special Orders

  • Special order items are non-returnable and non-refundable.

Refund Method

  • Refunds will be processed via the original payment method only.

Exceptions

This returns policy does not affect your statutory rights.